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PROCESSING TIME 2 - 5 BUSINESS DAYS

FAQ

Have questions about Rocky Mountain Decals removable peel and stick wallpaper, murals or decals? We have answers! Check out our most frequently asked questions here.

PRODUCT INFORMATION

What is the difference between peel and stick wallpaper and removable wallpaper?

There is no difference between peel and stick wallpaper and removable wallpaper - it is just a different name for the same product. In fact, removable wallpaper also goes by several other names too including temporary wallpaper, self-adhesive wallpaper and peel-and-stick wallpaper. All our peel and stick removable wallpaper is self-adhesive, temporary and easy to apply and remove. 

What are peel and stick wall decals?

Peel and stick wall decals are names, shapes and designs that are printed onto either removable vinyl or removable wall fabric. They are an easy, fun and affordable way to add a little flair to a room or change the look of it completely. All our peel and stick decals and wallpapers are handmade to order, and we offer a large variety of designs from super subtle to highly dramatic. 

Why should I use Rocky Mountain peel and stick wallpaper and wall decals? 

We pride ourselves in having the perfect decal design for every room. Boys room, check. Girls room, check. Laundry room, check. Bathroom, check. Master bedroom, check, you get the picture! With every order printed onto high quality and removable materials, you can add a splash of excitement to any space with the greatest of ease and have peace of mind that the decals can be removed at any time without leaving any damage or residue on your walls.

Where are Rocky Mountain Decals made?

Our peel and stick removable murals, wallpaper, and decals are proudly made in sunny southern Alberta, Canada!

Where can I use removable peel and stick wallpaper?

Removable peel and stick wallpaper is best suited for warm interiors and smooth surfaces. Painted walls with a smooth finish are the most commonly applied surfaces, but mirrors or smooth metal will also work. 

Does temporary wallpaper actually work?

Yes! Temporary wallpaper is another name for peel and stick wallpaper, which just means that the wallpaper is not permanent (like traditional wallpaper) but will last for years if you want it to due to the extremely high quality of wall fabric and adhesive backing. You can have it on your walls for a short while or a long time; regardless, it will always be easy to remove and in this sense it is considered "temporary wallpaper".

Will Rocky Mountain wall decals stick to textured walls? 

While it is possible for wall decals stick to textured walls, it is not guaranteed and is best to stick to smooth walls. This is because the raised bumps of a textured wall can reduce the amount of surface area that our adhesive can attach to, thus increasing the chances of having future peeling issues. 

We are more than happy to send out a sample to try out on your wall. Samples can be found in the drop down menu of most of our listings.

I rent - Is it safe to use peel and stick removable wallpaper and wall decals? 

Absolutely! Peel and stick removable wallpaper and wall decals are tailor made for the renter; easy install, easy removal, looks stunning and gives your space a unique and personalized feel. Our peel and stick removable wallpaper features a wall-safe adhesive backing which sticks to smooth walls but is easy to remove and will not leave any residue or tear off paint when removed (unlike traditional wallpaper which is permanently pasted to your walls).

Does peel and stick wallpaper destroy walls? 

Peel and stick wallpaper will not destroy your walls. Our peel and stick removable wallpaper features a wall-safe adhesive backing which sticks to smooth walls but is easy to remove and will not leave any residue or tear off paint when removed (unlike traditional wallpaper which is permanently pasted to your walls). Peel and stick removable wall paper is here to make your life a little bit easier! 

Are all Rocky Mountain Decal products PVC Free?

Our peel and stick printed products are made from Polyethylene Terephthalate which is the worlds most common form of polyester. This material is also used in clothing and most food safe containers (pop bottles, milk jugs etc) because it is nontoxic, BPA free, PVC free and VOC free. We print onto this material using genuine HP latex ink which is non toxic, ECOLOGO and GREENGUARD certified.

Our vinyl shape decals are cut using Avery Oracal 631 vinyl for which material information can be found on their website linked for you here.

How long will peel and stick wallpaper last?

Peel and stick wallpaper features an adhesive backing which is easy to remove when you're done with it and will not leave any damage or residue on your walls. In that sense it is different to traditional wallpaper which is permanently pasted to your walls. Saying that, peel and stick wallpaper will last for years and years due to the extremely high quality of wall fabric and adhesive backing used. You can have peel and stick wallpaper on your walls for a short while or a long time - it's completely up to you!

Can I use peel and stick wallpaper in a bathroom?

Yes you can use peel and stick wallpaper in a bathroom. As long as there is proper ventilation and water is not in direct contact with your peel and stick wallpaper, your wallpaper will hold up very well in bathroom environments. Check out our instagram here to see customer photos of peel and stick wallpaper in their bathrooms!

INSTALLATION

How easy is it to install peel and stick removable wallpaper and wall decals? 

If the proper steps are followed as laid out in the instruction packet included with every order, then applying our peel and stick removable wallpaper and wall decals is EASY! It helps to have a friend to help and not to rush, but with a little patience you will have your room transformed before you know it!

See our wallpaper installation instructions here!

*Our wallpaper is created with little to no overlap between sheets.

How do I remove peel and stick removable wallpaper and wall decals? 

The key to removing peel and stick wallpaper and decals is to go slow and steady; these are wall stickers, not band-aides! Find a top corner, and carefully peel wallpaper or decals away from the wall. Once you have it started, pull the wallpaper or decal straight down (against itself) in a slow, smooth motion. If it proves to be a little stubborn, warm the area up with a standard hairdryer as you go. This will help soften the adhesive, causing it to release from the wall freely.

How long should I wait to install my peel and stick wallpaper and decals on freshly-painted walls?

As paint manufactures are all slightly different, we strongly suggest giving any freshly painted walls the recommended drying time as stated on the can. This would not be the “dry to touch” time but rather the time to “fully cure”, typically around 30 days.

ORDERING

I have my wall measurements, how much wallpaper will I need?

Measure your wall(s) at the tallest and widest point, ignoring all windows and doors. Once you have those measurements in inches, input them into our wallpaper calculator!

The wall I want to cover has a window, door or slanted ceiling. How do I measure?

We recommend ignoring any obstacles like windows and doors when determining quantity/measurements. We provide full length sheets vs one large roll of paper that you cut and match up yourself. This way, you can trim around things (windows/doors) as you install. This guarantees you will get the seamless repeating look without running out of wallpaper.

We do not recommend ordering sheets in varying sizes. If you think that may be the best option for your space, please reach out to cameo@rockymountaindecals.ca to confirm.

Will the wallpaper look like the images on your website?

We cannot guarantee that the wallpaper will be a perfect match to what you see on your screen. There is a variance in colors from screen to screen and to what our printers produce. While we try our best to provide accurate photos on our website, we recommend first ordering a sample to ensure it will work in your space.

SHIPPING

I've ordered! How long will shipping take?

Shipping Times - Canada
Delivery time is between 2-10 business days* within Canada.

Shipping Times - United States 
Delivery time is between 5-10 business days* to the United States via Purolator/UPS. *

Shipping Times - International

Please note delivery times for International Orders vary by destination country, and method of shipping chosen during checkout. Delivery time is between 2-5 weeks*. Very occasionally it can take up to 8 weeks. Any delays are typically caused by the Custom's Agency in the destination country.

I have ordered from outside of Canada, are there any additional costs?

Import duties, taxes, and charges are not included in item price or shipping costs; these charges are the buyer's responsibility. Please check with your country's customs office to determine what, if any, these additional costs will be before purchasing.

When will my order arrive?

Once your order has been put through production at our little shop, you will receive an email (check your junk mail!) with the tracking information. This will be the best way to get an estimated delivery date!

RETURNS

Do you allow returns?

Because of the custom nature of our products, we do not accept returns. Please ensure you have ordered exactly the amount of wallpaper required to complete your project. Feel free to reach out to us or use our wallpaper calculatorprior to ordering.

Once your order has been delivered, please take a moment to remove the items from the box, ensuring you have received exactly what have ordered.

Rocky Mountain Decals will not offer exchanges on defective items beyond 30 days of delivery.

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